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University Technology Services

Everything You Need to Know About UniversityTechnology Services

University Technology Services assists students, faculty and staff with the University’s network and other computing services.

All residence hall rooms have at least two connections for wired network connectivity. Wireless is also available. 

Recommended Minimums

  • Windows 7 or above / MAC OS 10.8
  • Intel Core I5 or I5 Mac
  • 8 GB of memory
  • 1 Gig network card and 802.11N wireless card. (Cards must be installed and working properly. The University does not provide or install cards.)

Students must bring a CAT 6 network cable with them if they plan on using wired connections. Windows systems must also be current on their Windows Updates and have an approved antivirus software with up-to-date definitions.

It is highly recommended that students use Wired connections for gaming systems and bandwidth-intensive applications such as Netflix.

Cable Television

Cable television service is provided for every room in student housing and various academic spaces throughout the campus. Effective October 29, 2014, all channels are provided in a ‘QAM 256’ digital format.

All televisions on campus must contain a QAM 256 digital tuner to receive the channels. Older analog televisions are no longer compatible with the University’s cable TV system. Most televisions today are digital/QAM compliant, however less expensive or budget televisions may not be. To find out if your television has a QAM tuner, please check the specifications in your owner's manual, or visit the manufacturer's website.

Televisions that, depending on model, may be missing the QAM tuner:

  • Apex
  • Dynex
  • Element
  • Haier
  • Seiki
  • Sylvania

If you are choosing one of these brands, please verify that the model has a QAM 256 tuner. Please be advised that less expensive TVs sometimes come with a lower quality QAM tuner that may be unable to tune all of the channels.

Students must bring an RG6 Coaxial Cable with them if they plan on hooking up their TV to the campus cable system.

Computer Labs

All computers in the labs are equipped with:

  • Microsoft Windows 7
  • Microsoft Office Suite
  • Adobe Professional  
  • Internet Exporer
  • Microsoft Outlook

Residence hall labs are accessible 24 hours a day, seven days a week during school terms. The labs are available for residents and their guests with a valid ID.  Students access the computer labs with their room keys.  Each lab has a laser printer, but students must usually supply their own paper.  University computer use policies must be followed while using the California University of Pennsylvania computer network.

Instructional Computing Facility

The Instructional Computing Facility (ICF), located on the second floor of Noss Hall, offers personal computer systems, scanners and printers.

  • ICF labs are located in Rooms 203, 221 and 222.
  • ICF office assistants are based in Room 219.

Hours of Operation

Monday-Thursday - 8 am - 10 pm
Friday - 8 am - 4 pm 
Saturday - 10 am - 6 pm 
Sunday -  2 pm - 10 pm 

For more information, visit the ICF or call 724-938-5911.

Contact Us

For all UTech-related issues, call the University Technology Services Helpdesk.

University Technology Services Help Desk
Noss Hall, Room 219
724-938-5911
Tech Support: UTechRequests@calu.edu
 
Hours:

  • Monday-Thursday - 8 am - 10 pm
    Friday - 8 am - 4 pm 
    Saturday - 10 am - 6 pm
    Sunday -  2 pm - 10 pm




UTech Helpdesk - Email: utechrequests@calu.edu - Phone - 724-938-5911 Option 1

Forgot Your Log-In?

Contact UTech at UTechRequests@calu.edu or call ext.  5911.

Print Management

Cal U has implemented a Print Management System that will go into effect at the start of the Fall 2013 semester. Learn more

Residence Hall Students

Update anti-virus definitions and run Windows update prior to registering your system on the network. Students should also remember to bring a CAT 5 cable. 

Wireless Networking is Available

If you are having trouble with your wireless connection or if the signal is weak, contact the UTech Helpdesk at UTechRequests@calu.edu or 724-938-5911.