myCALU FAQ

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myCALU FAQ

Here is a FAQ for CalU's official mobile app, myCALU.

myCALU FAQ

Which devices can download myCALU?

The myCALU app is downloadable on iPhone and iPad via Apple's App Store and on Android devices from the Google Play store.

Why does myCALU need access to my device?

The myCALU application uses access to your device in the following ways:

  1. Identity is needed to store user device UUID and platform details for reporting any issue and troubleshooting purposes.
  2. Access to contacts is needed in the event users wish to store contacts from Directory into their device contacts.
  3. Location access is needed for Maps app.
  4. Phone access is needed for dialing a phone number from within the app, such as through the Directory or Emergency app.
  5. Photos/Media/Files access, while displayed as needed, does not actually perform any actions that access these areas and will be removed in a near-future version.

Login issues

To log into the myCALU application, click the Login button in the top right corner.  Using your campus username with no prefix or no @calu (ie: stu1234) and your password, you should be able to log in.  If you need to have your password reset, please contact UTech Services Help Desk by email or phone at 724-938-5911.

Who should I contact for other problems with the app?

If you're having a problem with myCALU, take a screenshot of the problem and send it along with an explanation of the problem to utechrequests@calu.edu.  Reporting issues through the application's feature works as well.

Feedback

We welcome feedback from any and all customers on myCALU!

What do you like?  What can we improve?  What types of features would you like to see within the app?

Let us know by submitting feedback from the mobile app menu option to Send Feedback.

WCAL Power 92 won't stream

The WCAL Power 92 mobile app uses browser streaming.  If your device or mobile browser does not support streaming, the application may not work.  We will try to update this section with a list of any known versions that do not work.