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    UTech Help Desk

    Winter Break Hours

    Monday -   Friday - 8 am – 4 pm
      
      

    How to Find Help

    Looking for technical assistance? Choose one of the options below to locate support that best fits your technical need.

    Phone

    Call our Calling Center at 724-938-5911.

    Email

    Send an Email to utechrequests@calu.edu. (Please be as detailed as possible and include contact information.)

    Online Helpdesk Portal

    Click here to submit a request on our online Helpdesk Portal. (Login required)

    Change Your Password

    Click here to change your password.

    Password Reset Utility

    Reset a lost or forgotten password 24 hours a day. (Registration Required)

    Frequently Asked Questions

    Search our Frequently Asked Questions (FAQs) by clicking here.

            Online Tutorials

              Email (Students/Faculty/Staff - Office 365)
              Accessing your Office 365 email account

              Setup email using the built in iOS mail app

              Setup email using the built in Android app

              Setup email using the Outlook (downloaded from app store) for Android app

              Setup email using the Outlook (downloaded from app store) for IOS app

             
              Cisco Jabber (Faculty/Staff)
              Cisco Jabber for Windows 11.0 Quick Start Guide

              Cisco Jabber for Windows 11.0 User Guide


    Please note:
    If the University is closed due to inclement weather, power outage, etc., the Helpdesk and ICF labs will also be closed.




    UTech Helpdesk - Email: utechrequests@calu.edu - Phone - 724-938-5911 - Twitter - @CalUPATech