Faculty/StaffFaculty/Staff

Guide to Microsoft Outlook Web Access

Faculty, staff and students of the University may access their campus e-mail from any computer connected to the internet.  This guide details the following:

  1. Connecting to Outlook Web Access

  2. The New OWA Interface - What does it mean?

  3. Sending an E-Mail Message

  4. Replying to an E-Mail Message

  5. Deleting an E-Mail Message

  6. Emptying the Deleted Items Folder

  7. Forwarding an E-mail Message

  8. Attaching Files to an E-Mail Message

  9. Change Your Password

  10. Exiting Outlook Web Access

If you need further assistance, phone the help desk at 724-938-5911 or e-mail UTechRequests@calu.edu.

Connecting to Outlook Web Access (OWA)

  1. Open your web-browser
  2. Direct your browser to www.calu.edu and click "QUICKLINKS on the left side of the screen.  Select the "Check Email on New Cal U Domain" option.
  3. Enter your Windows username in the 'User Name' field

    Format:           username
    Example:         STU7654
  4. Enter your Windows password in the password field
  5. Click OK
  6. If a security box appears, click OK

 Logon Screen

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The New OWA Interface - What does it mean?

 The new interface is quite a bit different from the old interface so we wanted to point out many of the areas that you can now use.  If you are not crazy about the new interface you are able to select "Use the light version of the Outlook Web App" on the logon screen to give you a view that is similar to the old interface.  We will be continually updating the information on this site to answer more questions that come into the Help Desk so if you have some please call x5911.


The top portion of the OWA screen will have the following:

Top_Screen


 

The left section of the OWA screen will have the following:

 Left


 

The Right section of the OWA screen will have the following:

 Message

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 Sending an E-Mail Message

In order to compose a new e-mail, follow these steps:

 

  1. Click the New Icon  New, which will open a new window

  2. In the 'To' field, enter the recipient's e-mail address

  3. Enter the subject of the e-mail in the subject field

  4. In the large white box below the subject field, type your message

  5. Once complete, attach any needed attachments

  6. Click the Send Icon

 Send

     7.  The box will automatically close and the message sent.  A copy of the message will be kept in your 'Sent' folder

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Reply to a Message

If you receive a message you would like to respond to, follow these instructions:

  1. Open the message you would like to respond to

  2. Click the Reply Icon Reply1.  This will open a new box.

  3. You will see their message quoted below in the large white box.  Type your reply at the top of the white box.

  4. Once complete, attach any needed attachments. To do this see below for more details.

  5. Click the Send Icon. Send

  6. The box will automatically close and the message will be sent.  A copy of the message will be kept in your 'Sent' folder

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Delete a Message

After you have read your messages you will want to delete unimportant ones to conserve space.  Follow these instructions to delete your unwanted mail:

  1. If the message you would like to delete is selected, click the X Icon Delete Icon.  The message will be deleted and moved to your Deleted Items folder.

    NOTE: Another e-mail from your Inbox will appear on the screen, do not double click the X Icon!

  2. If the message you would like to delete is not open, highlight it and click the X Icon Delete Icon.  The message will be deleted and moved to your Deleted Items folder.

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Emptying your Deleted Items Folder

After you have deleted e-mail you will want to empty the Deleted Items folder.  This frees up space for more e-mail and storage.

  1. On the Folder View, right click the Deleted Items Folder.

  2. Select 'Empty Deleted Items'.

  3. A box will appear asking if you are sure, click OK.  The folder is now empty.

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Forwarding an E-Mail Message

If you receive a message you would like to send on to someone else, follow these steps:

  1. Open the e-mail you would like to forward.

  2. Click the Forward Icon forward1.  This will open a new box containing the message

  3. At the top of the white box, type anything you would like to add

  4. Once complete, click the Send Icon Send

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Attaching Files to an E-Mail Message

If you need to attach a file to an e-mail you are sending, follow these instructions:

  1. While composing the message, click on the Paperclip Icon Attachment Icon

  2. Click on Browse

  3. Select the file located on your computer you would like to attach

  4. Click Open

  5. Click Attach

  6. To add more files follow steps 2-5 until all files are attached

  7. Check the list to make sure it is correct.  Remove incorrect file attachments by checking the box next to them and then clicking 'Remove'.

  8. Click Close to return to the e-mail, the attachments will be displayed below the subject line.

    NOTE: You can return to the attachment menu at any time during the e-mail's composition to add or remove attachments!

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Change your Password via OWA

Follow these steps to change your Windows password:

 

  1. Click on Options, located in the top right of the screen

  2. On the right side of the screen you will click the option to "Change your password".

  3. Enter your current password in the Old Password field

  4. Enter the new password you wish to use in the New Password and Confirm Password fields

  5. Click Save

  6. Click OK to log in with your new password

  7. Click on the Inbox in the Folder View to return to your e-mail

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Exiting Outlook Web Access

To log off OWA you select the "Sign Out" button in the upper right corner of the screen.

To exit Outlook Web Access, close you browser window.  To insure you are properly logged out, you must close ALL browser windows.

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If you need further assistance, phone the help desk at 724-938-5911 or e-mail UTechRequests@calu.edu.