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Dixon Hall and Manderino Library.Dixon Hall and Manderino Library.

LIBRARY SATISFACTION SURVEY ONLINE NOW

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Posted on November 14, 2012

Take the library survey

Five minutes your time could win you a nifty prize. More importantly, it will help Manderino Library better serve the Cal U community.

Through Nov. 22, Manderino and the other 13 PASSHE campus libraries are participating in an online survey that asks library users to rate their satisfaction with the facility, its resources and the services it provides.

Students, faculty and staff members are invited to take the five-minute survey created by LibQUAL+, a suite of services that libraries use to solicit, track, understand and act upon users’ opinions. The Association of Research Libraries offers these services to the library community.

The confidential, 23-question survey focuses on service, the accessibility of electronic resources, use of the library’s Web page, information control and physical surroundings.

To encourage participation, the library will be offering prizes to those who complete the survey. Random drawings will determine who wins a Kindle Fire HD, or one of five, $50 gift certificates to Amazon.com. Winners must be at least 18 years old.

“We want to get as many people as we can to complete the survey,” said Bill Meloy, research and electronic collections librarian for Library Services. “The results will impact what we do, and hopefully give us a good indication of our strengths and weaknesses.”  

Take the library survey