Conflict Resolution

Conflict Resolution Online Master of Arts (M.A.) in Social Science

About Conflict Resolution

Combine theory and training for top skills in negotiating and resolving disputes

The 100% online master's degree in Conflict Resolution at California University of Pennsylvania focuses on theory and applied training. Students develop practical models for negotiating and resolving disputes among parties with differing objectives.

Students in the M.A. in Conflict Resolution program will learn how to: 

  • Use conflict analysis models, tools and processes.
  • Understand various system dynamics and differing worldviews.
  • Work toward reaching constructive outcomes through collaborative processes.
  • Apply modern theory to inform your personal understanding and professional approach to resolving conflicts 

Develop interdisciplinary expertise in areas of conflict management.

  • Choose our fully online graduate degree program for access to recognized faculty experts in Pennsylvania and across the country.
  • Earn your master's degree in five terms to begin a new career or prepare for advancement in your current employment.


Interdisciplinary application
Conflict resolution courses are designed to meet the needs of student professionals in a wide range of settings and careers. Faculty members include trained mediators, an international psychologist, a former senior United Nations officer and a licensed legal specialist.

Program options
Students can select either an applied research project or an internship to complete the conflict resolution degree program. A recent student thesis topic focused on designing successful interventions for families with cognitively impaired children.

Learn more about applying


As a fully online program, Cal U's M.A. in conflict resolution is flexible and accessible.
Cal U Global Online offers more than 75 degree and non-degree programs to meet today's career and professional needs.
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Degree Benefits

The master's degree in conflict resolution encourages students to apply classroom learning to practical problem solving. For instance, students in a recent Mediation Theory class explored gang violence in the urban areas of Chicago and how community-mediated interventions could help to expose root causes and develop programs to reduce problems.

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Graduate Outcomes

Cal U's online master's degree in conflict resolution prepares you for rewarding careers and positions throughout the United States, including:

  • Arbitrators, mediators and conciliators.
  • Human resources, training and labor relations specialists.
  • Social scientists.
  • Professionals in education, social work, law enforcement, counseling, government, law, the military and court systems
M.A., Conflict Resolution
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In-depth Study


Students in the graduate conflict resolution program welcome the opportunity to gain in-depth study through such courses as Nonviolence: Theory and Practice, Communication and Collaboration, Ethics in Global Perspective, and International and Intercultural Conflict Resolution.

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Stackable Option

The conflict resolution degree is "stackable," meaning that it is a valuable credential that can complement other graduate degrees students may pursue in psychology, social work, sociology, political science, legal studies and more.

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Valuable Network

Program professor Dr. Beverly Ross is a board member for the Mediation Council of Western Pennsylvania. Her connections with mediation organizations open up opportunities for Cal U students to shadow other mediation professionals and attend local mediation functions.

Conflict Resolution Courses

The master's degree program in conflict resolution develops skills in alternative dispute resolution (ADR), arbitration and mediation that can apply to a wide range of occupations.

Course Examples
  • Applied Mediation and Negotiation
  • Communication and Collaboration
  • Conflict Resolution Theory and Practice
  • Ethics in Global Perspective 
  • International and Intercultural Conflict Resolution
  • Law and Conflict Resolution
  • Nonviolence: Theory and Practice
  • Socio-cultural Approaches to Identity Conflicts


View admissions requirements

Conflict Resolution Online Master of Arts (M.A.) Faculty

Dr. Beverly Ross
Instructor and Director of the Serene Leadership Institute at Cal U