Conflict Resolution

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Master of Arts: Conflict Resolution Studies - Credits: 30 (program code: 0968)

Program Description

The Master of Arts in Conflict Resolution Studies is designed to help develop skills in alternative dispute resolution (ADR), arbitration, and mediation for a variety of occupations in education, human resources, labor relations, law enforcement, counseling, government, law, social work, military and court systems.

Delivery Mode

Global Online (100 percent online delivery)

Classes are conducted online with field experiences and internships taking place at the student's site.

Curriculum - Master of Arts: Conflict Resolution Studies

Course Credits
Required Courses (choose nine)
CRS 700  Conflict Resolution Theory and Practice 3
CRS 710  Special Topics in Conflict Resolution  3
CRS 725  Restorative Justice and Victim Offender Mediation 3
CRS 735  De-escalation and Community Conflict Management  3
CRS 740  Legal Aspects of Conflict Resolution 3
CRS 750  Dialogue, Persuasion, and Negotiation 3
CRS 765  Family Meditation Theory and Practice 3
CRS 770  International and Intercultural Conflict Resolution 3
CRS 780  Principles of Mediation Practice 3
CRS 800  Research Methods in Conflict Resolution 3
Capstone Experience (choose one)
CRS 810  Conflict Resolution Internship 3
CRS 819  Applied Research Project 3
Total 30


Students in the conflict resolution program receive academic and professional advisement from the program coordinator and program faculty. Each student is assigned to an academic adviser from the time they are accepted into the program of study. Advisers work with students to discuss, monitor and provide advisement as it relates to their program of study.

Department Website

For Additional Information

Phone: 1-866-595-6348

Program Coordinator

Beverly Ross, Ph.D., M.A., (The Chicago School of Professional Psychology), M.A. (Duquesne University), B.S. (California University of Pennsylvania), C.V.V.C; C.S.P., Assistant Professor

Phone: 724-938-4423

Graduate Faculty

Nik Roberts, Ph.D., (Saybrook University), M.S., B.S., B.A., (California University of Pennsylvania), Graduate certificate in Peace and Conflict Resolution, Assistant Professor

Julie Warnick, J.D. (Thomas M. Cooley Law School), B.S. (West Virginia University), Associate Professor, Department Chair

For faculty bios, visit: