Clearing the items is a great way to let everyone in the student’s success network know that the student has been contacted or assisted.
Click HERE to watch a two minute tutorial.
Log into VIP -> Click the Starfish link -> Select the “Students Tab”
This will pull up a list of all the students to whom you are currently connected.
Click the Tracking Tab
This will pull up a list of all students associated to you with a tracking item.
You have two option: Clearing Individual Flags or Clearing a Group of Flags
Clearing Individual Flags->
· Hover over the tracking icon
· A Pop Up box will appear
· Click clear in the right corner, and add a comment on how the student was assisted. The top comment box is for your personal comments. These will be save din Starfish. The bottom ‘close the loop’ box sends a note back to the instructor or student with any feedback or action that you took for the student.
· Even by not entering notes, and clicking submit, the student or instructor will know that you acknowledged the flag.
Clearing a Group Flag->
· Under the tracking tab select multiple students at once by clicking on the check box next to each students’ name.
· Click the Resolve button and make your comment.
· You will then be able to submit feedback for multiple students at once.
· These notes will be saved within the student’s folder.
If you have any questions, concerns, or suggestions send us an email at starfish@calu.edu