FROM: Department of Facilities Management
RE: Department of Facilities Management Customer Satisfaction Survey
Sent: 10/4/2019 10:21:22 AM
To: Students, Faculty, Staff

Dear Faculty, Staff and Students,

As a part of our ongoing efforts to improve service, we are soliciting feedback regarding campus condition, your general satisfaction with our services, and our work order process and performance.

Our goal is to provide high quality space and deliver timely, quality, and cost effective services in order to support our campus as a great place to live, learn, and work.

Your answers to these questions will be invaluable in helping us improve our department’s response to your needs. On average, this survey should take 10 minutes to complete, yet your answers can make a world of difference as we look to improve.

Please click the link below to begin. Thank you for your help and for taking the time to share your thoughts and impressions.


Survey Link California FY19 Customer Satisfaction Survey




Michael Kanalis

Director of Facilities

California University of Pennsylvania