This Graduate Assistant position will assist in all areas of virtual and on-campus New Student Orientations (NSO). The GA will serve as a link between admitted students, their parents/guests, and the campus community. The primary goal of the position is to assist with pre-event tasks and day-of-event operations. The GA will be formally employed by the Office of Academic Success, but will collaborate with a variety of Cal U staff members.
Job responsibilities:
· Greeting attendees
· Assisting with check-in procedures
· Directing students and families where needed
· Answering attendees’ questions
· Assisting with presentations as requested
· Promoting the University in a positive and exciting manner
· Answering phone calls and emails related to orientation before or after NSO events
· Assisting with packaging and distributing orientation materials
· Attending all training and meetings, unless excused in advance by a Supervisor.
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Qualifications/skills:
· Registered for 9 summer credits
· Ability to work day time, evenings, and up to 4 Saturdays (scheduled with notice)
· Excellent customer service and communication skills
· Knowledge of Cal U programs and resources
· Attention to detail
· Ability to work independently and as part of a team
· Ability to problem solve
· Ability to remain calm and collected with dissatisfied students or guests
· Leadership skills
· Computer skills (Zoom, D2L, TawkTo chat feature – training and direction provided)
· Comfort with speaking to small or large groups
· Ability to be on your feet for an extended period of time
· Valid Driver’s License (preferred, but not required)
Interested students should email a resume to Carrie Schubert at schubert@calu.edu by Wednesday, June 2 at 4:00 p.m.