FROM: SUCCESS CENTER - NOSS RE: Graduate Assistant Position - Fall 2020
Sent: 3/11/2020 11:46:02 AM
To: Students, Faculty, Staff
Do you like helping others? Do you know what it takes to succeed?
The Success Center in Noss will be hiring for the fall 2020 semester. The Success Center is a centralized campus academic resource for all students. The graduate assistant (GA) will meet with students and provide a wide range of student support services such as one-on-one training, workshops and academic resources that can be tailored to meet individual student needs. GAs in the Success Center also work with students who are on academic probation and conditional acceptance. These students meet weekly with their assigned GA to ensure they are meeting academic requirements. Click here for more information about our Success Center.
Starfish our Early Alert System is heavily used in our Success Center. Training will be provided if a position is offered.
Schedule:
- 300 hours for the fall 2020 semester (20 hours a week)
- Hours must be completed in the office (Noss 202/223)
- Hours must be completed between Monday-Thursday 8am-7pm and Fridays 8am-1pm
Required Skills:
- CUSTOMER SERVICE! CUSTOMER SERVICE! CUSTOMER SERVICE is a MUST!
- Positive attitude
- EXCELLENT communication
- Empathic and caring
- Active Listener
- Reliable and dependable
- Creative thinker
- Effective public speaker
- Punctual
- Organized
- Critical thinker
- Problem solver
Tasks:
- Meets with students on a daily basis
- Contacts students weekly using email, phone and Starfish
- Takes daily student notes documenting progress/concerns and attendance
- Presents and prepares workshops for students campus wide
- Presents workshops for a variety of offices on campus
- Navigates through Starfish to set up appointments, contact and assist students
- Interacts with students via Starfish by responding to emails to offer support services or resources
- Updates social media accounts
- Connects and coordinates on-line and on-campus students with the appropriate support services
- Assists Starfish coordinator with hands-on presentations, demonstrations, training sessions and walk-in workshops
- Responds appropriately to student crisis situations when necessary
- Hosts information tables at events
- Compiles survey results
- Additional tasks as assigned
If interested, email a cover letter and resume to glasser_l@calu.edu before Friday, March 20, 2020.
If contacted for an interview, a five-slide PowerPoint presentation on “Ways to Academically Succeed” must be created, along with a 5-minute presentation. Also, three (3) professional references and one (1) professor reference must be provided.